Reference

Explore 8qa Legal Terms and Your Rights

Our legal terms set out the conditions under which your account operates on 8qa.

Privacy PolicyAccount TermsCookie PolicyData RetentionJurisdiction Notice
8qa Explore 8qa Legal Terms and Your Rights
LEGAL CONTACT PATHS

Reach Our Legal and Account Support Team

If you have a question about our terms, wish to exercise a data right, or need clarification on account eligibility under local law, our support team in Delhi handles legal queries seven…

Email Support Send your legal query or data-access request to our support address. We acknowledge within 24 hours and resolve most policy matters within 5 working days, with a written reply kept on record.
Live Chat Open the chat widget inside your account dashboard for real-time help on terms questions. Our agents can escalate any unresolved legal matter to the compliance team during the same session.
Formal Written Request For data deletion, data portability or a formal account-closure request, submit a written notice through the in-account request form. We log each request with a reference number for your records.
HOW WE HANDLE THIS

See How 8qa Manages Data, Cookies and Security

From the moment you open your account, we apply a layered approach to security, data minimisation and transparent policy communication.

Data Minimisation

We collect only what is strictly necessary: your account credentials, verification documents and transaction references linked to UPI, Paytm or PhonePe. No additional profiling data is held beyond what account operation requires.

Cookie Controls

Our cookie banner lets you accept, reject or customise non-essential cookies on first visit. Essential session cookies are required for the account to function; analytics cookies are optional and can be withdrawn at any time via account settings.

Account Security

Two-factor authentication is available for all accounts and strongly encouraged. Login attempts from unrecognised devices trigger an in-session alert and a verification step before any account action can proceed.

Data Retention Schedule

Transaction logs are retained for the period required under applicable Indian financial regulations. Account data not subject to legal hold is deleted within 90 days of a verified account-closure request.

Your Right to Access

You may request a full export of the data we hold on your account. Requests are processed within 30 days and delivered in a structured, machine-readable format to the email address on your account.

Requesting Changes

To correct inaccurate data or update your contact details, log in and go to Account Settings, or contact support with a signed request. Changes are confirmed in writing once our compliance team has verified the update.

Common Questions About 8qa Legal Terms

The questions below cover the areas account holders ask about most — from data rights and cookie controls to how eligibility is determined and what happens when you request account closure. If your question is not covered here, our support team can provide a written answer.

Our legal terms apply to any person who opens and uses an account on 8qa.org. Eligibility depends on local law and is available only where the laws of your jurisdiction in India permit account use.

We collect identity verification documents, account credentials and payment transaction references linked to UPI, Paytm or PhonePe. This data is used solely to operate your account securely and comply with applicable law — nothing more.

Submit a data-access request through the in-account request form or by emailing support. We process requests within 30 days and deliver a structured export to the verified email address on your account, at no charge.

Yes. You may request deletion of non-mandatory records at any time. Data subject to a legal retention obligation — such as transaction logs required under Indian financial regulations — cannot be deleted until the retention period expires.

Essential cookies are required for secure login and account function. All other cookies — analytics, preference and marketing — are optional. You can manage your cookie choices via the banner on first visit or in account settings at any time.

Non-mandatory account data is deleted within 90 days of a verified closure request. Transaction records required under applicable law are retained for the legally specified period and then securely destroyed.

Reach our compliance team through live chat inside your account or by submitting a formal written request via the in-account form. Every dispute is logged with a reference number and addressed with a written response within 5 working days.